F.A.Q (Frequently Asked Questions)

1. How many hours are there in level 1 of the freestyle mastery program?

There are a total of 8 hours in level 1 program.

2. Can I sign up for the level 1 program if I cannot swim freestyle?

Yes, you can still enroll in the level 1 Freestyle Mastery as long  as you can swim breaststroke and do basic flutter kick for 10 meters. If you cannot swim freestyle, you might need longer than 8 hours to complete level 1.

 

3. The water session is 2 hours long, I am afraid I will be tired in the water?

Don’t worry, the session are design to work on techniques and not asking you to swim up and down, so it will not be tiring.

4. I am afraid of water, is level 1 suitable for me?

If you are water phobic, level 1 might not be the program for you, you might want to consider Happy Laps Mastery as it teaches you how to be comfortable in the water.

5. What if my job involves me to travel very often?

We would suggest you to sign up for private session as it gives you the flexibility to arrange the lesson at the time you are comfortable.

6. How many hours do I need for level 1 if I sign up for private Lessons?

You need 3 sessions of 1.5 hours each for level 1 if you sign up for private lessons.

8. Are your swim coaches certified?

Yes. Our coaches are certified by Total Immersion Swimming (USA). All Total Immersion Coaches need to go through long hours of training before they are certified.

9. What is the maximum size of your group lesson?

It depends on which level you are referring to. For Happy Laps Mastery, the maximum number of students in a group is around 4 students. For level 1 Freestyle Mastery group classes, the size will be 6 -8 students. For level 2, it will be 8-10 students.

10. If I am not able to attend for a particular lesson, will there be any make up?

It depends on whether you are going for group or a private swimming lessons. There will be NO make up for group class. As for private class, you are required to inform your instructor at least ONE day before the lesson should you wish to postpone your lesson.

11. What do I need to bring for my swimming lessons?

You are required to have your own swim gear, goggles for the first lesson. Your swimming coach may advise you further after the first lesson.  A FREE TI swim cap will be given to you on the 1st lesson.

12. Are there any trial classes available?

Interested registrants are welcome to download our FREE ebook and attend our FREE Freestyle Mastery Seminar. You may refer to Freestyle Mastery Seminar Page or fill in the dettto download the FREE ebook. We are   sorry that we do not offer single trial class at the moment.

13. I am interested to register for swimming lessons. How do I go about it?

You can sign up through our website by clicking Freestyle Mastery Level 1. You may also call us @ 65833031/ 9069 0680 or email admin@fishlike.net to register.

14.  What is your return & exchange policy?

Please click here 

15.  I couldn’t find my answer.

Please email your enquiries to admin@fishlike.net.

We will be in touch with you soon.  Alternatively, you can send a SMS to 9069 0680 or give us a call at 65833031, Tuesday to Sunday, 10 am to 6pm. You are also welcome to chat with us at www.facebook.com/freestylemastery

Our staff will be able to reply you in the next 48 hours.