RETURN AND EXCHANGE POLICY

Faulty / Defective Items Return

Products sold by us will have a warranty period of 6 (SIX) months unless otherwise stated.

  1. We will require receipt showing that the item was purchased from us or an of our authorized reseller.
  2. We are only liable for manufacturer defect. Warranty does not cover damage caused by end-user or wear and tear.
  3. We will make our utmost effort to provide a replacement product within a reasonable time.

 

Change Of Mind Return

If you change your mind about the products you purchase from us, you can exchange the products with another of the same or higher value, subjected to the following conditions:

  1. Items must be returned within 7 days of purchase with the original receipt or other proof of purchase
  2. The returned items must be unworn, unwashed, or otherwise unused with original tags/labels/packaging attached

 

DELIVERY AND SHIPPING POLICY

You will be responsible for paying for your own shipping costs for purchasing or returning your item.

Local (Singapore)

We strive to ship out all local orders within 2 working days via Singapore Post Registered Mail. All orders will come with a tracking number which will be emailed to you upon shipment. We will keep you updated via email on the status of your order.

International

Majority of the international orders are shipped out via Singapore Post Registered Airmail. Please email us at admin@fishlike.net if you have any questions with regards to international orders.

Kindly note that the shipping costs excludes any taxes and duties that are imposed by the destination customs. Please check with your local Customs Officer or Office for additional information on import duties. You might also want to visit https://www.dutycalculator.com/ for more information.

 

Contact Us

 

Tel: (65) 6583 3031

Email: admin@fishlike.net

62 Ubi Road 1
#08-07 Oxley Bizhub 2
Singapore 408734